Privacy Policy

Who we are

Our website address is: https://blueberryhillescape.ca.

Effective Date: June 11, 2025

At Blueberry Hill Escape, we respect your privacy and are committed to protecting your personal information in accordance with the British Columbia Personal Information Protection Act (PIPA).

1. Information We Collect

We collect the following types of personal information when you interact with our website or book a stay:

Name, email address, phone number, and postal address
Payment information (via secure third-party processors)
IP address and browser/device data (via cookies and analytics)

2. Purpose of Collection

We use your personal information for the following purposes:

To confirm and manage bookings
To communicate with you before, during, and after your stay
To process payments and issue receipts
To improve our website and customer experience (via analytics tools)
To comply with legal or regulatory requirements

3. Consent

By submitting your information through our website or booking system, you consent to our collection, use, and disclosure of your personal information for the purposes outlined above.
You may withdraw consent at any time by contacting us, although this may limit our ability to provide service.

4. Disclosure of Information

We do not sell or share your personal information except in the following cases:

To our booking platform and payment processor (e.g., Stripe or Square)
To comply with legal obligations (e.g., law enforcement)
With your explicit consent

All third-party service providers are required to protect your information to PIPA standards.

5. Data Storage and Retention

We retain personal information for as long as necessary to fulfill the purposes outlined, and for up to one year after your stay to address disputes or tax-related requirements.

6. Your Rights

Under PIPA, you have the right to:

Request access to the personal information we hold about you
Correct inaccuracies in your personal information
Withdraw consent for the use of your personal information

To exercise these rights, contact our Privacy Officer listed below.

7. Cookies and Analytics

Our website uses cookies to enhance your browsing experience and collect anonymized traffic data. You may disable cookies in your browser settings, but this may impact functionality.

8. Security

We use reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, use, or disclosure.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. We will post any changes to our website and update the “Effective Date” above.

10. Contact Us

If you have questions or concerns about your personal information or this policy, contact:

Privacy Officer
Blueberry Hill Escape
Email: info@blueberryhillescape.ca